ZOHO SUPPORT

Zoho support from Inner Core Solutions helps our clients to manage their Zoho applications and platform better. Outsource your technical support and systems administration to ICS, so we deal with the tech stuff and you can focus on business-building.

Need someone to manage user rights and logins? Looking to automate processes? Need to import a database? Contact ICS now.

Your sales team need workflows creating? No problem, we do this all the time. It’s a quick and efficient service.

You want to run a webinar programme? Let us set it up for you, to connect the CRM, calendars, social media and email campaigns. You can focus on the messaging and delivering great webinars.

Outsource to Inner Core Solutions and get access to a team of Zoho experts. The Inner Core Solutions Support Team are a blend of UK-based and offshore, all managed from the UK. Primary client contact is always via a UK-based consultant expert.

Businesses with 50 users or fewer can choose the plan that suits them best, below. Above 50 users, we offer a varied range of bespoke, large-scale organisation support services. Contact us for more details.

CHOICE OF 3 ZOHO SUPPORT PLANS FOR SMEs

For all plans, simply send an email. Ours is a personal service. Within contracted hours, we’ll guarantee to respond with a resolution or a resolution plan.

Essentials

£ 120 Monthly + VAT
  • 2 hours per month of support
  • Technical Issue Resolution
  • Email Support
  • Guaranteed Response Time = 24 hours
  • Support Hours 08:00 - 16:00 Monday-Friday
  • System Configuration
  • Unused Time is not Carried Over

Advanced

£ 195 Monthly + VAT
  • 4 hours per month of support or development
  • Technical Issue Resolution
  • Email Support + Live Screenshare
  • Guaranteed Response Time = 12 hours
  • Support Hours 08:00 - 16:00 Monday-Friday
  • System Configuration
  • Monthly audit logs export
  • Bi-monthly Zoho backups
  • CRM Dashboard (requires access to Zoho Analytics)
  • System Optimisation
  • Development Work
  • Unused Time is Valid for +30 days
Popular

Premium

£ 295 Monthly + VAT
  • 8 hours per month of support or development
  • Technical Issue Resolution
  • Email Support + Live Screenshare
  • Guaranteed Response Time = 6 hours
  • Support Hours 08:00 - 16:00 Monday-Friday
  • System Configuration
  • Monthly audit logs export
  • Bi-monthly Zoho backups
  • CRM Dashboard (requires access to Zoho Analytics)
  • System Optimisation
  • Development Work
  • Unused Time is Valid for + 60 days
  • Annual 60-90 Minute Optimisation Consultancy Call

Download a summary PDF of these 3 support plans:

Download a summary PDF of these 3 support plans:

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